Privacy Policy

Who we are

We are Automation Maker, a workflow automation agency based in the United Kingdom. If you have any questions about this policy or how we handle your data, please get in touch via our contact form or call us.

What data we collect

When you submit our contact form, we collect the following information:

• Your full name
• Your email address
• Your company or business name
• Your phone number (if provided)
• The service you're interested in
• The message or project description you send us
• Whether you gave consent to be contacted

We do not collect any data automatically from visitors to this website. We do not use cookies, tracking pixels, or analytics tools.

Why we collect it

We collect this information solely to:

• Respond to your enquiry and answer any questions you have
• Provide information about our automation services that may be relevant to your business
• Follow up on any project discussion you initiate with us

The legal basis for processing your data is your consent, given when you tick the consent checkbox on our contact form before submitting your enquiry.

How we store and process your data

When you submit the contact form, your data is sent securely to our internal workflow system, which delivers it to us via email so we can respond to you. We do not store your data in any public-facing database or third-party CRM without your knowledge.

We do not sell, rent, or share your personal data with any third parties for their own marketing or commercial purposes.

How long we keep your data

We retain enquiry data for up to 12 months from the date of your initial contact. After that period, we delete it unless there is an ongoing business relationship that requires us to keep records for longer (for example, if we are working on a project together or have an active contract).

Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — you can ask us what data we hold about you at any time.
• Right to rectification — if any data we hold about you is inaccurate, you can ask us to correct it.
• Right to erasure — you can ask us to delete your data. We will do so promptly unless we are legally required to retain it.
• Right to withdraw consent — you can withdraw your consent at any time. This does not affect the lawfulness of any processing we carried out before you withdrew it.
• Right to restrict processing — you can ask us to stop using your data while a query or complaint is being resolved.

To exercise any of these rights, please contact us via our contact form or give us a call. We will respond within one month.

Cookies and tracking

This website does not use cookies, tracking technologies, or analytics of any kind. We do not monitor individual visitor behaviour and we do not use any advertising or retargeting tools.

Updates to this policy

We may update this privacy policy from time to time, for example if we change how we handle data or if there are changes to the law. The date at the top of this page shows when it was last updated. We encourage you to check back occasionally.

Complaints

If you are unhappy with how we've handled your data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO), at ico.org.uk. We would, however, appreciate the chance to address your concerns directly first — please do reach out to us.